Map, Rethink, Innovate

We convert static, written processes into interactive, narrated, live process maps. Use them to train new staff, and as a reference for trained staff when they face an unfamiliar task, a critical situation or a procedure they have not done in a while.

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Written procedures are rarely followed when it counts

Long SOPs sit in folders. New staff skim them once. When something goes wrong, or a rarely performed task comes up, nobody has time to search a manual, so people rely on memory and skip steps.

The result is rework, delays, errors and, in some work, incidents or failed audits.

How it works

You keep doing the work. We turn your procedure into something your people can actually follow.

1

You share the procedure

A written SOP, a work instruction or a walk-through with your most experienced operator.

2

We map it

Every step, decision and warning becomes a node on an interactive map, with voice narration.

3

Your people run it

Trainees learn by stepping through it. Trained staff open it on the day and follow it live.

Any process can be mapped

Every task has a process, whether it takes three steps or thirty. If different steps have to happen in the right order to complete the work, it can become a live process map.

  • Administrative processes: capturing a payment, credit control, onboarding a new employee, processing an order or a claim.
  • Operational processes: quality checks, stock handling, machine set-up, routine maintenance.
  • Safety-critical processes: work on hazardous equipment, chemical handling, emergency response, where a missed step costs the most.

Simple or complicated, the benefits are the same: faster training, consistent results, easier audits and less reliance on one experienced person.

See it working

Fire evacuation process map

A live, narrated evacuation procedure. Step through it yourself, or let it run on autoplay.

Open the live demo

Ammonia oil pump: dismantle and assemble

A maintenance procedure mapped step by step, with the safety checks placed where the work happens. Available on request.

Request this example

Start with one pilot map

Pick one process that matters to you, administrative or operational. We scope it with you first, then quote a fixed fee for the map. You see the result before you commit to more.

Ask for a pilot map

About Proc-Ino

Proc-Ino stands for Process Innovations. It was founded by Petrus Kruger, a logistics specialist with experience in warehousing, distribution, quality and risk, who has seen first-hand how often good procedures go unused.

Proc-Ino is based in Alberton, Gauteng, and works with businesses of any size and in any sector across South Africa.

Talk to us

Tell us which procedure you would like to see as a live map, and we will come back to you.